In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), users of this website are hereby informed about the processing of their personal data.

1. Data Controller

Controller: PINBAK

Address: Barrio La Paul, 6, 48460 Orduña (Bizkaia)
Telephone: +34 946 481 752
Email: gestion@pinbak.es

2. Personal data collected

PINBAK may collect the following personal data through website forms or via direct contact by email or telephone:

• First and last name

• Company

• Email address

• Telephone number

• Information contained in messages or enquiries sent

• Technical documentation or drawings voluntarily provided by the user

3. Purpose of data processing

The personal data provided will be processed for the following purposes:

• To respond to enquiries, requests for information or quotations.

• To manage commercial communications related to the services offered by PINBAK.

• To maintain professional and/or contractual relationships with customers and suppliers.

• To manage requests submitted via the contact form or email.

• To comply with applicable legal obligations.

Under no circumstances will the data be used for purposes other than those stated above.

4. Legal basis for processing

The legal basis for processing personal data is:

• The user’s consent, granted by voluntarily submitting their data through contact forms or communication channels.

• The performance of a contract or the application of pre-contractual measures.

• Compliance with applicable legal obligations incumbent upon the data controller.

5. Data retention

Personal data will be retained only for as long as necessary to fulfil the purpose for which it was collected and subsequently for the legally required periods.

6. Data recipients

PINBAK will not transfer personal data to third parties, except where legally required or where necessary for the provision of the service (technology providers, hosting services, website maintenance, etc.), with whom the corresponding confidentiality and data processing agreements have been signed.

7. User rights

The user has the right to:

• Access their personal data.

• Request the rectification of inaccurate data.

• Request the erasure of their data when it is no longer necessary.

• Request the restriction of processing.

• Object to the processing of their data.

• Request data portability.

To exercise these rights, the user may submit a written request to gestion@pinbak.es, indicating the right they wish to exercise and enclosing a copy of their identity document.

8. Security measures

PINBAK adopts the necessary technical and organisational measures to ensure the security, integrity and confidentiality of personal data, preventing loss, alteration or unauthorised access.

9. Changes to the privacy policy

PINBAK reserves the right to modify this Privacy Policy in order to adapt it to legislative developments or changes in its activities. Any modifications will be published on this page.